When You Visit
No appointment necessary.
Check In
When you arrive you will be registered promptly by our friendly team. Patients are seen on a first-come, first-served basis. Our check-in process is simple and fast. Wait times are minimal. Please bring the following items with you:
- Photo identification and proof of insurance
- List of allergies, medications, past surgeries or medical conditions
- Payment for deductibles, co-pays or self-payment
- Patient forms you may have printed and completed prior to checking in
Your Treatment
- Patients with upper respiratory infection symptoms including coughing or sneezing, will be asked to wear a mask to protect staff and other patients.
A member of our clinical team will escort you to an exam room to review your forms, take vital signs and discuss your reason for visiting. They may start any diagnostic tests needed such as X-rays, EKGs, or blood and urine tests. A provider will examine you, explain any test results and answer your questions or concerns. A diagnosis, treatment plan and any further instructions will be explained.
Medication
If medication is required you will be supplied with a prescription to fill at the pharmacy of your choice. Certain prescriptions will be available for purchase upon checkout.
Check-out
After seeing our team, you will be escorted to the check-out desk. A printed summary of your visit, treatment instructions and required follow-up care will be provided. If you choose, this information can be shared electronically with your primary care physician or other providers of your choice. See our Privacy Policy for more information.
Major Insurance Plans Accepted
Grand View Urgent Care participates with most major medical insurances. No primary care referrals or insurance pre-approvals are required (co-pays may apply). If you are not sure if our services are covered by your medical insurance plan, please contact the member services number listed on the back of your insurance card to ensure you get optimized reimbursement.
Participating insurance providers include:
- Aetna
- Cigna
- Independence Blue Cross
- United Healthcare
- Medicare
- Tricare Prime Plan
Other Payment Options
We accept cash, checks and most credit cards for any service not reimbursable by medical insurance. Self-pay options include cash, checks and credit cards at the time of service.